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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Wells

December 3, 2024

5  out of  5
rating by Jordan Wells
"Jonathan Toribio's office literally has the best customer service ever! I don't usually leave reviews but I felt it was the least I could do after how extremely helpful and patient Claudy has been!!! Not to mention the best coverage and prices. Claudy went out of her way to inform me of extra discounts I could use and worked with my crazy schedule and different needs, to not only give my family and I the best coverage and deal but price as well! The ease of communicating and getting things done, was also top tier! I vote Claudy for a raise LOL best customer service ever, which in no doubt is a great reflection of this office. Thanks!"
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Jon Saulson

September 7, 2024

5  out of  5
rating by Jon Saulson
"Claudy Santana is about the only person I can trust and depend upon to deliver what I need and communicate efficiently, quickly, and professionally."
We responded:
"Thank you for the review Jon! I am glad that Claudy has been able to help you with everything you need."
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Dennis Kreson

July 12, 2024

5  out of  5
rating by Dennis Kreson
"I have been with State Farm since I got my first car. Everywhere I've lived the agents have been good or great. Jonathan is pushing the needle to great. He has the knowledge of all the insurance questions regarding auto and home. Jonathan is also ready to assist you with banking, health insurance, renters insurance, recreational vehicles are some of the areas that State Farm offers insurance. I have been using the State Farm office since I moved back to GA in 2017. I recommend giving him a call."
We responded:
"Thank you for the review Dennis! I am happy to help with anything else you may need and am glad you've had a great experience at our agency."
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Cinthia Carrillo

July 2, 2024

5  out of  5
rating by Cinthia Carrillo
"I can't say enough about Claudy she's been so understanding and professional that I recommend her for your insurance needs. She really helps and takes her time to help she's so humble and caring. Thank you Claudy Santana"
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Wayne Maynard

June 19, 2024

1  out of  5
rating by Wayne Maynard
"I would never do business with this company. I had an Insurance policy for one month and then they jacked it up 200% and I cancel. And they did not give me my money back"
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Martin Sway

May 19, 2024

1  out of  5
rating by Martin Sway
"Legacy policyholders. Whole family has been with them for decades. New guy shows up, rates skyrocket. Zero loyalty to long-term customers, so zero loyalty in return. Also, forgetful and slow customer service. Called the office one day and spoke with someone who didn't even turn his radio off while he talked to me. Recommended I shop around for better rates. Can't wait to change."
We responded:
"Hey Martin. We appreciate you taking the time to leave a review and we want you to know that we strive to offer every discount we can to ensure everyone gets the best rate they qualify for. We did reach out via email with this information when you requested it. We value all of our customers and would love to have another opportunity to go over your policies with you if you wish. Please give our office a call so we can help you go over everything again."
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steven williams

May 10, 2024

5  out of  5
rating by steven williams
"Great service highly recommended"
We responded:
"Thank you for the review Steven! Glad we were able to help you!"
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Angela Reed

April 30, 2024

5  out of  5
rating by Angela Reed
"Abdias was absolutely great! And took great care of me and explain everything about my new policy!"
We responded:
"Thank you for the review! I'm glad he was able to take care of everything for you Angela! "
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Tashena Butler

March 27, 2024

5  out of  5
rating by Tashena Butler
"Abdias took great care of me this morning. I was able to get lower rates on both my home and auto insurance. I am very happy with the service he provided this morning!"
We responded:
"Thank you for the review Tashena! I'm happy to hear we were able to provide you with great service and save you some money as well."
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James Townley

March 26, 2024

5  out of  5
rating by James Townley
"Abdias was a great help in getting our new insurance policy setup in our move to Georgia!"
We responded:
"Welcome to Georgia and thank you for the review James! I'm glad Abdias was able to help you in your transition over."
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Pressure R

November 4, 2023

1  out of  5
rating by Pressure R
"Discriminates! Seeking lawyer for discrimination suite"
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Roberto Paneque

June 2, 2023

5  out of  5
rating by Roberto Paneque
"I highly recommend Jonathan Toribio's agency, excellent customer service. My car broke down and I used the towing service and Jonathan, my agent, and Kimberly Zarate, the Manager, personally assisted me in my case, they showed me that in difficult times you are not alone and that I can count on my agent. Thanks Jonathan and Kimberly."
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Ren Brown

May 19, 2023

5  out of  5
rating by Ren Brown
"I called and spoke with Jonathan about my car insurance. He was extremely helpful and made sure that I had everything that I needed. Jonathan stayed after hours and I truly appreciate his great customer service and attention to all if my concerns. I will continue to be a State Farm customer because of him."
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jorge rubio

January 11, 2023

5  out of  5
rating by jorge rubio
"Jt is the man! Great agent, really professional and is always there"
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Gabriela Davidson

December 5, 2022

1  out of  5
rating by Gabriela Davidson
"Extremely disappointed with this office. I was quoted one rate for my auto insurance and before the next month comes in, I’m hit with the surprise that because I had a ticked that I had disclosed and it was part of the quote I was given, underwriting still decided to increase my rate even more (?). The following bill I received was for an outrageous amount and when I called to ask why, they weren’t able to give me an answer…. I was told someone would call me back and I had to call them to ask why nobody had called back and they told me again someone would call me back. They called back with the same answer the previous person I had talked to had. “ We’re going to look into it” and since then I haven’t heard back. Very unprofessional."
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Joel Hannan

September 22, 2022

5  out of  5
rating by Joel Hannan
"Great service."
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Mark dominguez

September 16, 2022

5  out of  5
rating by Mark dominguez
"Highly recommended. I wanted to obtain a life insurance policy and Melissa Ruiz took amazing care of me. She was super knowledgeable and very transparent in setting me up. Overall a very pleasant experience working with their team. 10/10 ⭐️"
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Estela Anzaldo

September 16, 2022

5  out of  5
rating by Estela Anzaldo
"Great customer service.My experience was great all questions were answered clearly and the best thing bilingual agents that's what I love... tnk u Melissa Ruiz"
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charmaine mora

September 16, 2022

5  out of  5
rating by charmaine mora
"I am very pleased with the customer service provided at this State Farm agency location. Kimberly has gone above and beyond to help me with my insurance needs. She is knowledgeable and provides effective communication and support at all times. She is also bilingual and understands the specific needs of the Latino community."
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jonathan alipio

September 16, 2022

5  out of  5
rating by jonathan alipio
"Kimberly helped me with my auto insurance, and my business insurance. She made sure I had all of the proper coverages I needed. I am so glad I switched over to this agency! 10/10 recommend!"
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MARIA MAYORGA

September 16, 2022

5  out of  5
rating by MARIA MAYORGA
"Melissa Teresa Ruiz has been my agent for a long time and she is the best. Everytime I have any questions she is also so quick to help With my cars and house insurance. I recommend her to to all my friends and relatives all the time. Thank you Melissa."
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lily romero

September 16, 2022

5  out of  5
rating by lily romero
"The whole teal in the Toribio agency is amazing! Melissa Has been the one working with me the whole time and I have nothing but positive feedback from her!"
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Annabel ruiz

September 16, 2022

5  out of  5
rating by Annabel ruiz
"I love StateFarm! I’ve been with them for years. Melissa R. has been very helpful. She helped me understand what each charge is for and helped me get the best for my money. I also have drive safe which helps save money if you are a good driver lol!"
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Herlindo Cabrera

September 16, 2022

5  out of  5
rating by Herlindo Cabrera
"Abdias did a great job working and helping me with my policy, I highly recommend him for any of your insurance needs"
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Al Coke

September 15, 2022

5  out of  5
rating by Al Coke
"Best agent for insurance they will go above and beyond to make sure you are taken care of with great insurance for an affordable price. A special shout out to Abdias He’s been my personal contact for 2 years and he’s always quick to answer any questions or handle any issues. These are the people you want to handle your insurance"